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Flutter & Snooze home

Help centre

Questions? We've got you.

Everything you need to know about our bedsheets, ordering, delivery and returns.

Products & designs

What products does Flutter & Snooze offer?

We create children's bedsheets and curtains featuring designs inspired by children's interests, imagination and the world around them. Explore our collections to find designs that suit your child's personality and space.

Shop by design
Are your designs created by Flutter & Snooze?

Yes. We develop designs for our collections, drawing inspiration from what children love and the stories, patterns and cultural influences around them.

Sizes & fabric

What sizes are your bedsheets available in?

Our bedsheets are available in single and double sizes. We produce them with extra length and width for fuller coverage and to fit a bed size up. Our single bedsheets fit both single and one-and-a-half beds, while our double bedsheets fit both double and queen-sized beds.

If you're unsure which size to choose, please contact us before ordering.

See our size guide
What fabric are your bedsheets made from?

Our bedsheets are made from 60% bamboo and 40% cotton. We chose this blend to balance bamboo's soft, cool feel with cotton's familiar feel.

About our fabrics
How do I care for my bedsheets?

Please refer to the care guide included in your package for instructions on how to wash and care for your bedsheets to help maintain their softness, appearance and quality over time.

Can you help me choose the right size or design?

Of course. If you're unsure about sizing or choosing a design, contact us before placing your order. We're happy to help you find an option that works for your child's bed and space.

Ordering

How do I place an order?

Browse our collections, choose your preferred design and size, and follow the ordering instructions on our website. If you need help, you can contact us through WhatsApp.

Can I order through WhatsApp?

Yes! Our WhatsApp catalogue is regularly updated with our available designs, so you can browse the collection and place your order directly through WhatsApp. You can also message us if you need help choosing a design or size.

Delivery

Do you deliver across Ghana?

Yes, we deliver across Ghana. Delivery charges and estimated timelines depend on your location and will be communicated when your order is confirmed.

How long will my order take to arrive?

Delivery timelines vary depending on your location and the delivery arrangements for your order. We will communicate the estimated timeline when your order is confirmed.

Read our Shipping Policy
Do you ship internationally?

If you're ordering from outside Ghana, please contact us to enquire about shipping availability, charges and estimated delivery timelines for your destination.

Read our Shipping Policy

Returns & exchanges

Can I return or exchange my bedsheets if I change my mind?

No. For hygiene reasons, we do not accept returns or exchanges for change of mind or incorrect size selection. Please review the product details and size information carefully before placing your order.

Read our Returns & Exchanges Policy
What if my order arrives damaged or I receive the wrong item?

Please contact us within 24 hours of receiving the item with your order details and clear photographs or video of the issue. We will review your claim and guide you through the next steps.

See the full process
What if I discover a defect after washing or using my bedsheets?

Please contact us as soon as you notice the issue and explain what happened. We assess reported manufacturing defects based on the circumstances, including where a defect only becomes apparent later.

How to report an issue

Contact

How can I contact Flutter & Snooze?

We'd love to hear from you! Reach us via WhatsApp or email, or connect with us on Instagram, Facebook and TikTok. We're happy to help with any questions you may have.

Still have a question?

We'd love to hear from you. Message us on WhatsApp and a real person from our team will help.

+233 25 762 1234